Organizational Excellence (OE) Certificate Program
Goal of the Certificate Program
The Organizational Excellence (OE) Certificate program was born from UC Riverside’s grassroots Organizational Excellence initiative that has over 300 staff and faculty excited about working together as a community to build a more collaborative, efficient and effective campus. Through the development of several organically formed workgroups across campus and a cultivated culture of collaboration, ownership, and professional development across all levels of campus, the OE Certificate Program will equip the campus with the skill sets necessary to facilitate change and promote excellence. The OE Certificate program will be available to the broader UCR community, offering staff and faculty a self-paced, multi-tiered approach to professional development.
OE at UCR is about more than just efficiency measures; it is about capacity building. The OE Certificate will strengthen the ability of staff and faculty at all levels to identify areas in need of improvement and then to be part of the solution. The OE Certificate will provide our community with the critical skills to effectuate these changes.
OE Certificate Multi- Tiered Approach
The multi-tiered approach to Organizational Excellence allows participants to design their own career development at UCR. This approach includes OE Certifications at three different levels: bronze, silver and gold.
The bronze certification will equip participants with a simplified, yet sophisticated, base knowledge of Organizational Excellence in four key areas. The bronze certificate provides participants with the fundamental concepts of OE, ensuring that campus change makers share a common framework and language in approaching campus initiatives. The bronze level also affords participants with a bird’s eye view of potential career development areas as part of the growing OE initiative on campus.
Bronze Level Requirements
Successful completion of introductory courses in each of the following areas:
Benefits of Completing the Bronze Level
Introduction to the four key areas of OE
Opportunity to enhance your professional toolkit
Organizational Excellence polo
Entry into the OE Ambassador Program
The silver certification will provide a deeper exploration of the theories and practices introduced in the bronze level. In this level participants will select an OE specialty or concentration from the four introductory courses. Participants will build upon this concentration with select elective courses, allowing them to design their own OE path based on their areas of interest. This level will also include a practical component in order for participants to apply what they have learned in the courses.
Silver Level Requirements
Select concentration areas
Select elective courses
Participate in an OE Workgroup
Learn LEAN process mapping
Benefits of Completing the Silver Level
Specialization within a key area of OE
Practical experience with OE principles
Develop skills that can immediately be applied to the workplace
Celebratory lunch with VC Anguiano and VC Coley
The Gold level capstone certification will further develop participants’ communication and training skill sets and promote continued career growth. Gold level participants will take part in a training course designed to develop and enhance the skills necessary to become OE trainers themselves. Once this course is completed, participants will be asked to facilitate two of the OE introductory bronze level courses.
Gold Level Requirements
Complete an OE Certification Training course
Facilitate at minimum one OE Certificate bronze level introductory course
Benefits of Completion of the OE Certificate Program
Reception and Recognition with the Chancellor
Recognition by being on a preferred Agent of Change list
Access to a mentorship/coaching program
Inclusion as member of OE network which will meet periodically throughout the year to discuss potential UCR strategic projects
OE Certification Program Graduation
Gold certified participants will be recognized as a Gold Certified Agent of Change and will be eligible to lead future strategic UCR OE projects on campus. All gold level certified participants will become part of a network of recognized Agents of Change that will meet periodically throughout the year to discuss future UCR strategic OE projects with the OE Executive Leadership and Planning Committee. Gold Certified Agents of Change will be recognized at both the annual OE Showcase and at an annual reception with the Chancellor. This recognition as a Gold Certified Agent of change will provide participants access to high impact campus wide projects outside of their scope of the primary work assignments. Gold level certification will also be considered in an individual’s career growth and development plan.
To register for the OE Certificate Program Courses, visit UCR Learning Management System and search Organizational Excellence.